INTRODUCING PREMIER ALERTS
Premier Alerts allow you to receive information about activity on your account via text message or email.The service is FREE (your mobile carrier's message and data rates may apply), and it's just as secure as our other services.
Premier Alerts can notify you when...
- A check clears.
- Your balance is low or falls below a specific dollar amount.
- A transaction (deposit, withdrawal or charge) over a certain dollar amount takes place.
To learn about other available alerts and to enroll, contact Customer Service at 202-722-2000.
Ready to set up Premier Alerts?
Consumer Customers:
Follow these instructions (screen shots) to set up your Premier Alert:
- Log into your online banking account and select and click on the "Alerts" tab. Click "Alerts" to begin setting up your Premier Alert.
- A screen will pop up and allow you to choose what type of alert you would like to set up. Your choices are Checking, Savings, Certificate or Loan. Click on the hyperlink to set up that alert type.
- A screen will pop up. Choose "Set Up New Alert."
- On the right side of the screen, select a "Type" from the drop-down menu.
- Once you have chosen what account type you would like to choose Click "Next"
- On the next screen you can Choose the account that you would like the alert to affect.
- Next, choose how you would like to see your alert: online, email or mobile.
- If you choose email, please type in your email address.
- If you choose mobile, please enter your mobile telephone number and your mobile phone carrier.
- Once you have finished selecting your delivery method, click on "Finish".
- Afterwards You will receive a confirmation of your new alert.
- Click "Done."
Congratulations! You have set up your first alert.
Commercial Customers:
Follow these instructions to set up your Premier Alert:
- Log into your commercial online banking account and select the "Alerts" tab. Click "Alerts" to begin setting up your Premier Alert.
- A screen will pop up and allow you to choose what type of alert you would like to set up. Your choices are Checking, Savings, Certificate or Loan. Click on the hyperlink to set up that alert type.
- A screen will pop up. Choose "Set Up New Alert."
- On the right side of the screen, select a "Type" from the drop-down menu.
- Once you have chosen what account type you would like to choose Click "Next"
- On the next screen you can Choose the account you would like the alert to affect.
- Next, choose how you would like to see your alert: online, email or mobile.
- If you choose email, please type in your email address.
- If you choose mobile, please enter your mobile telephone number and your mobile phone carrier.
- Once you have finished selecting your delivery method, click on "Finish."
- Afterwards You will receive a confirmation of your new alert.
- Click "Done."
Congratulations! You have set up your first alert.