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Quality customer service is a key ingredient to our success. We want to make it easy for you to contact us—anytime from any place. We’re here to help you by phone or by e-mail to answer any of your questions and concerns. We want to serve you quickly, conveniently and comprehensively.

Financial Tips

Does your employer offer a 401k plan? A little bit every pay check can make a huge difference when you get ready to retire.

Free Kasasa Cash® Checking

Simply put, Kasasa Cash® can put more money in your checking account if you meet the qualifications. It’s not just a free checking account; it’s a whole-lot-better-than-free checking account! Connect your account to a free Kasasa Saver® to build your savings automatically.

  • 2.5% Annual Percentage Yield (APY) on balances up to and including $15,000 if you meet all requirements* and a significantly lower interest rate on balances over $15,000 resulting in a potentially lower APY
  • 0.25% APY on balances over $15,000 if you meet all requirements
  • 0.01% APY on all balances even if you don’t qualify
  • Plus, refunds on some of your nationwide ATM withdrawal fees* if you meet all requirements

Here's how to meet the requirements to earn your rewards . . .

Just complete the following activities and transactions in your Kasasa Cash® account during each monthly qualification cycle:

  • Have at least 12 debit card purchases post and settle to your Kasasa Cash® account
  • Be enrolled and log into online banking
  • Be enrolled and agree to receive e-statements to a submitted valid email account

 Don’t worry if you come up short.

Your account is always free.  Even your base interest rate.  Plus, you can still earn a higher interest rate and get some nationwide ATM withdrawal fees refunded the very next cycle if you meet all the qualifications.*

  • Refunds on ATM fees nationwide (up to $25 monthly) if qualifications are met*
  • No minimum balance to earn rewards
  • No monthly service fees
  • FREE Online & Mobile Banking
  • FREE Bill Pay
  • FREE E-Statements
  • Unlimited Check Writing
  • $25 minimum deposit to open
  • FREE ATM Transactions at Industrial Bank ATMs

Interested in finding out more about Kasasa Cash® Checking accounts? Contact your local banking center today!

*Qualification and Limitation Information:  Qualifications, Limitations, and Rewards vary by account. Each individual is limited to one Kasasa checking account. Industrial Bank is not responsible for any delay by merchants in processing their transaction. Transactions and activities may take one (1) or more business days from the date the transaction or activity occurred to post and settle to the account and all must do so during the Monthly Qualification Cycle in order to qualify for the account’s rewards. The following activities do not count toward earning account rewards: transactions in a “pending” state, ATM-processed transaction, non-retail payment transactions, and purchases made with debit cards not issued by our bank, transfers between accounts, debit card transactions received by Industrial Bank as ATM transactions, ATM Withdrawals.  Bundled transactions received as a single transaction count as a single transaction.  “Monthly Qualification Cycle” means a period beginning one business day prior to the first day of the current statement cycle through one business day prior to the close of the current statement cycle.

Reward Information:  When your Kasasa Cash Account qualifications are met during a Monthly Qualification Cycle, (1) Balances up to and including $15,000 receive an Annual Percentage Yield (APY) of 2.50% and balances over $15,000. (2) You will also receive reimbursements up to a monthly aggregate of $25.00 for nationwide ATM withdrawal fees incurred during the Monthly Qualification Cycle in which you qualified. An ATM receipt must be presented within sixty (60) calendar days of the transaction for reimbursements of individual ATM withdrawal fees of $4.99 or higher. 

When Kasasa Cash qualifications are not met, all balances in the account earn 0.01% APY and ATM fees are not refunded. APYs and interest rates accurate as of 2/15/2017. Rates and rewards are variable and may change after account is opened. Fees may reduce earnings.

 Additional Information: $25.00 minimum deposit is required to open the account.  Account approval, conditions, qualifications, limits, timeframes, enrollments, logins, specific transactions, valid email address provided and in use, and other requirements apply.  Monthly online banking log-on, agreement to receive electronic statements and the receipt of electronic statements, and 12 POS transactions that post and settle to your Kasasa checking account during the monthly statement cycle are conditions to receive rewards. There is no fee to open or close this account; there is no minimum balance requirement to avoid being charged a fee. There are no per check or per deposit fees charged. Contact one of our Industrial Bank service representatives for additional information, details, restrictions, processing limitations, rate calculations, and enrollment instructions. Industrial Bank Member FDIC. Comparison Source:  Interest Checking, FDIC rates updated 2/15/2017 https://www.fdic.gov/regulations/resources/rates/

Kasasa Cash® is a trademark of Kasasa, Ltd., registered in the U.S.A. Industrial Bank Member FDIC

CONTACT US

If you need additional assistance, our Customer Service Department is available Monday through Friday from 8:30 am to 6:00 pm Eastern Standard Time at  202-722-2000; or info@industrial-bank.com. Any inquiries received after hours will be addressed the following business day.

JB

Check Card Rewards Program

Industrial Bank offers the convenience of card access for making purchases at merchants worldwide and for deposits and withdrawals at ATMs. We also reward you for your purchases.

Mel

Industrial Bank Is Getting Social

Industrial Bank wants to "get social" with you! Follow us on Facebook, Twitter, LinkedIn or our YouTube channel to interact with us. Visit www.nextbigmoment.com to learn more about Industrial Bank.

Mitchell

How Do You Like Our New Look?

Tell us how we can make this site better by taking our online survey.

Bank When You Want, Where You Want

Download our Mobile App and experience the convenience.

I never knew helping my customers could be so easy! Industrial offers mortgage products and friendly service to help first-time home buyers, with no down payment!

J. Smith
Realtor

Industrial helped me make my small business more successful. I received an SBA-expedited loan and merchant services, and I get fantastic service.

M. Luiz
Small Business Owner

Banking with Industrial has been easy. My banker at the Oxon Hill banking center helped me establish a Student Checking account and Goal Savings, so now I can bank on the go.

C. Johnson
College Student

Our commitment has only grown stronger though the years, and we stand poised to bring our unwavering commitment of delivering convenient, personalized, high-quality products to the communities we serve.

B. Doyle Mitchell, Jr.
President/CEO of Industrial Bank

The grant that we were able to receive today from Industrial will truly help fuel the next step of growth for our company. This type of commitment to small businesses is what makes Industrial a valued partner for us and other growing companies.

R. Chambers
CEO of Advance Employee Intelligence

The DC Chamber is proud to support and to provide value funding to DC area companies fueled by great ideas and sound business leadership. The winners of this grant program represent some of the best and brightest of the region’s leading small businesses.

H. Wingo

We are moving our resources to a Black bank @BankIndustrial in DC that is investing & helping our community. @revtonylee #ReachWithUs - ABFE @ABFE


Another awesome experience at @BankIndustrial. I discussed the need for an internship for students with them. Gotta look out for the youth.

M. Hughes

As a millennial I'm proud to be a part of @BankIndustrial. -@savantmusa


With my new job, I will be depositing my coins into a Black Owned bank (@BankIndustrial). Goodbye, Bank of America.

D. Gambrell @DcsMediaDiva

So neat to just learn that this bank still exists and to know that it has existed for 80 years. I know that it was right down the street from me when I was a child and I am 61 years old now. :-)

Gaye Bri Moore

They are very straightforward without the gimmicks and hidden fees. The Business/Non-profit account fees they do have are the lowest, especially in the DC Metro area. I love this bank and can't believe I had not tried them sooner.

Tariq

Industrial has made a big difference in the African American community. So many people depend on it. I’m so proud of them and all they do.

V. Ali
Co-owner of the popular DC eatery Ben’s Chili Bowl

Thank you to Industrial Bank for helping the black church throughout your entire 80 years. Thank you for how you empower the community.

Rev. Dr. G. Browning
Pastor of Ebenezer AME Church

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